FAQ´s
Aireclaim will always operate on a "no win, no fee" company, no mattter how much time we spend on your case. Please check our Price List and Term´s and Conditions page where we explain all you need to know.
Airlines often complicate the compensation process—delaying responses, rejecting valid claims, and making it stressful and time-consuming for passengers.
That’s where Aireclaim steps in. We take care of everything: paperwork, negotiations, and dealing with the airline, so you don’t have to. Our experienced team specialises in passenger rights, ensuring you have the best possible chance of receiving what you’re owed. And remember: you only pay our service fee if we successfully get your compensation.
YES, you can, however, you need to inform us. It is very important that you send all the information provided by the airline so we are fully aware of what has actually happened. That will increase your chances of success.
Usually claims can be submitted up to 3 years after the flight date; however, things are different in each country.
For example, in the UK, you have 6 years to claim (but 5 years in Scotland). Please submit your case so we can analyse it.
Yes, you can help your family or friends receive their compensations.
If they belong to your booking, you can include them while filing out our form. They will need to sign a document using your device (children must be represented by their legal guardian).
If the airline caused the inconvenience and it met the requirements outlined in European Parliament and Council Regulation (EC) No. 261/2004, you are entitled to reimbursement. Filling out the free form on our website is the simplest method to find out if the airline will compensate you.
Yes, no matter your nationality or residence, if your flight was disrupted and eligible upon the EU Regulation 261/2004 you can receive your compensation.