Missed your connecting British Airways flight due to a delay or cancellation?
If your connecting British Airways flight was missed because of a delay or cancellation, you may be entitled to up to €600 in compensation under EU Regulation 261/2004. This applies even if you were offered a rebooking, voucher, or refund your rights go beyond basic reimbursement, and you can still submit a flight compensation claim if certain conditions are met.
What is a missed connection compensation?
A missed connection occurs when your initial British Airways flight is delayed, cancelled, or overbooked, preventing you from catching your next flight even if you arrived at the airport on time.
Under EU Regulation 261/2004, you may be eligible for British Airways missed connection compensation if:
- Both flights were booked under a single reservation
- You arrived at your final destination more than 3 hours later than planned
- The disruption was not caused by extraordinary circumstances
What are considered extraordinary circumstances according to British Airways?
British Airways can refuse to pay compensation if the cause was beyond their control. These are considered extraordinary circumstances.
Examples include:
- Air traffic control strikes (non-airline staff)
- Severe weather (storms, snow, hurricanes)
- Natural disasters (volcanic ash, floods)
- Political unrest or security threats
Not considered extraordinary:
- Technical problems with the aircraft
- Crew shortages or scheduling errors
- Operational failures or staffing problems
What are my rights under EU 261/2004?
If you miss a British Airways connection due to a qualifying disruption, EU law grants you:
- Financial compensation up to €600
- Rebooking or reimbursement at no extra cost
- Right to care (meals, accommodation, transport) during delays
- Information about your passenger rights
Applies to British Airways flights that:
- Depart from an EU airport
- Arrive in the EU and are operated by British Airways (EU-based airline)
Does British Airways pay missed flight compensation voluntarily?
In most cases, British Airways does not automatically pay compensation for missed connections. The airline may:
- Avoid proactively informing passengers about their rights.
- Offer travel vouchers instead of cash compensation.
- Claim “extraordinary circumstances” to reject valid British Airways compensation for missed connection claims.
We specialise in challenging these denials. Our legal team handles every step of the process from the initial flight claim submission to possible legal action ensuring you receive the compensation you’re entitled to.
✅ 90% success rate
✅ Legal team ready to act
✅ No upfront fees
Tip: Even if British Airways rebooked your onward flight or provided alternative transport, you may still be entitled to additional monetary compensation under EU Regulation 261/2004.
Not sure if you're still eligible? Check compensation →
More about British Airways
With over 100 years of aviation history, BA has flown royalty, rockstars, and millions of everyday passengers to all corners of the world. Today, it serves over 200 destinations, operates nearly 280 aircraft, and is a founding member of the Oneworld alliance. But let’s be honest — even legendary airlines have rough days. And in recent years, British Airways has had more than a few.
In 2024, BA reported £14.4 billion in revenue and carried around 45 million passengers. Impressive, right?
Now here’s the less glamorous side:
- It also recorded a delay rate close to 24%, placing it among Europe’s top 10 most disrupted carriers.
- By mid-2025, BA had logged over 18,000 delayed flights, many exceeding the critical 3-hour threshold for compensation.
- In May 2025, a major IT failure grounded more than 200 flights in 72 hours, creating chaos at Heathrow and Gatwick.
It’s not always BA’s fault. European airspace is getting more crowded, and air traffic control strikes in France are causing ripple effects across the continent. In fact, a growing share of BA’s delays in 2025 have been directly linked to ATC disruptions — especially during school holidays and long weekends.
Still, many delays are within the airline’s control — from technical issues to staff shortages and late aircraft turnarounds. And that’s where your rights come in.
How much can you claim for a missed British Airways connection?
Compensation depends on your flight distance.
You may also claim expenses for food, accommodation, and transport.
250€
Up to 1500 km
400€
From 1500 km to 3500 km
600€
More than 3500 km
How to claim British Airways Missed Connection Compensation
Step 1: Complete the Missed Connection Claim Form
Enter your departure airport and final destination. Make sure to indicate if your booking included one or more connecting flights.
Step 2: Add Your Disruption Details
- Select the type of disruption (missed connection, delay, or cancellation).
- Enter both the scheduled and actual arrival times.
- Provide any known cause of the disruption can help strengthen your claim.
Step 3: Submit and Let Us Handle the Rest
Once you submit your claim, we’ll:
- Analyse your case in detail.
- Contact British Airways on your behalf.
- Manage all the paperwork and legal steps at no upfront cost to you.
Our process covers all types of air travel disruptions from flight cancellations and missed flights to flight delays and overbooking ensuring you get the compensation you’re entitled to under EU261 regulations, including reimbursement for alternative transport or additional expenses when applicable.
Frequently Asked Questions About British Airways Missed Connection Compensation
Yes, from your children to your work coleagues, all might be entitled to a compensation of up to 600€. Just fill their information in the form.
Airlines have the ability to complicate compensation claims, delaying or rejecting them and making the process irritating. We can help with that. We take care of all the paperwork, discussions, and even court appearances, saving you the trouble. Our professionals maximize your chances of winning because they are experienced in air passenger rights laws. Additionally, we don't charge a service fee until we are successful in getting you paid.
Yes, EU261 protections apply based on where your flight departed and whether you were flying with an EU-based airline, not on your citizenship.
If your missed connection was due to a delay or cancellation, you may still be eligible. See our guide on flight cancellation compensation for more details.