Did Lufthansa cancel your flight?
If your trip was disrupted by a Lufthansa flight cancellation, you might be entitled to up to €600 in compensation under EU Regulation 261/2004. This applies even if Lufthansa offered you a rebooking, voucher, or refund. Many passengers are not aware that their rights extend beyond the basic refund you can still claim monetary compensation if certain conditions are met.
We specialize in flight compensation, helping passengers claim what they’re entitled to quickly, efficiently, and with minimal effort on their part.
When can you claim Lufthansa Flight Cancellation Compensation?
You can request Lufthansa Flight Cancellation Compensation if:
- You were notified of the cancellation less than 14 days before departure.
- Your rebooked flight arrived later than originally scheduled.
- The cancellation was not due to extraordinary circumstances like severe weather or airport closures.
- Your flight departed from or arrived in the EU and was operated by Lufthansa.
Example:
If your Lufthansa flight from Lisbon to Brussels was cancelled 48 hours before departure and your new flight arrived 4 hours later, you could be entitled to €250 in compensation.
What are my rights under EU 261/2004?
When your Lufthansa flight is cancelled, EU law grants you several protections:
- Financial compensation up to €600 if the cancellation notice was less than 14 days before departure.
- Choice of refund or rebooking at no additional cost.
- Right to care, including meals, hotel accommodation, and transportation if necessary.
- Clear information from the airline about your rights.
These rights apply to all flights that:
- Depart from an EU airport, regardless of the airline’s nationality.
- Arrive in the EU when operated by an EU-based airline like Lufthansa.
Does Lufthansa pay cancellation compensation voluntarily?
In most cases, Lufthansa does not automatically pay compensation for cancellations. The airline might:
- Avoid proactively informing passengers about their rights.
- Offer travel vouchers instead of cash payouts.
- Claim “extraordinary circumstances” to avoid payment even when the situation doesn’t qualify.
At Aireclaim, we specialize in challenging these denials. Our legal team manages every step of the process, from the initial claim to potential court action, ensuring you get the compensation you deserve.
Tip: Even if Lufthansa refunded your ticket or rebooked your flight, you may still be entitled to additional compensation.
More about Lufthansa
Lufthansa is Germany’s flag carrier and a foundational member of the Star Alliance. As of 2025, the Lufthansa Group served approximately 131 million passengers in 2024, making it the second-largest European airline by passenger numbers. In that year, the Group achieved a record revenue of €37.6 billion, though operating profit (Adjusted EBIT) declined to €1.6 billion.
Despite its scale and legacy, Lufthansa also faces notable operational disruptions. In 2024, it had a cancellation rate near 2.9%, one of the highest among European legacy carriers. Delay rates were similarly elevated, with approximately 27% of its flights delayed—averaging around 50 minutes per delay.
These figures reveal that even major established airlines like Lufthansa are not immune to systemic pressures—meaning you may well be eligible for compensation under EU Regulation 261/2004.
How much can you claim?
Your Lufthansa Flight Cancellation Compensation amount depends on the distance of your journey.
In addition to this, you may be entitled to reimbursement for meals, hotel stays, and transport during the disruption.
250€
Up to 1500 km
400€
From 1500 km to 3500 km
600€
More than 3500 km
How to claim Lufthansa Flight Cancellation Compensation Step-by-Step
Claiming your Lufthansa flight cancellation compensation with us is quick and straightforward:
1. Complete your flight compensation form
- Enter your departure airport and final destination.
- Indicate if you had connecting flights in your itinerary.
2. Add your cancellation details
- Select flight cancellation as the type of disruption.
- Enter the original scheduled departure and arrival times.
- Provide any information you have on the reason for the cancellation (e.g., operational issues, crew shortage, weather).
3. Review and submit
- We’ll review your case in detail, contact Lufthansa on your behalf, and handle all the paperwork with no upfront cost to you.
Our process covers all types of air travel disruptions from cancellations, missed flight to flight delays and overbooking ensuring you get the compensation you’re entitled to under EU261 regulations, including reimbursement for alternative transport or additional expenses when applicable.
You can start your claim now using our secure online form.
FAQs about Lufthansa Flight Cancellation Compensation
If the cancellation was caused by severe weather conditions, it might fall under “extraordinary circumstances”, meaning the airline is not obligated to pay compensation. However, you may still be eligible for other forms of flight compensation such as rebooking or a refund, depending on the specifics of your case. It’s important to review all details carefully to confirm your rights.
Yes, you can, your rights do not depend on your citizenship.
Airlines have the ability to complicate compensation claims, delaying or rejecting them and making the process irritating.
We can help with that. We take care of all the paperwork, discussions, and even court appearances, saving you the trouble. Our professionals maximize your chances of winning because they are experienced in air passenger rights laws. Additionally, we don't charge a service fee until we are successful in getting you paid.