If your Lufthansa flight arrived more than 3 hours late, you may be entitled to up to €600 under EU Regulation 261/2004, even if you accepted a rebooking or voucher. At AireClaim, we are experts in flight compensation, helping passengers secure what they’re owed quickly and efficiently.
Was your flight delayed more than 3 hours?
You may qualify for Lufthansa flight delay compensation if:
- Your Lufthansa flight was delayed by 3+ hours upon arrival.
- The delay was not caused by extraordinary circumstances (e.g., extreme weather, political instability).
- Your flight was departing from or arriving in the EU/UK.
- You had a confirmed booking and checked in on time.
Example: Your Lufthansa flight from Madrid to Dublin was delayed by 3 hours and 45 minutes due to a technical fault → You could be entitled to €250 compensation.
What are my rights under EU 261/2004?
As a Lufthansa passenger, you are protected by EU Regulation 261/2004 if your flight:
- Departs from any airport in the EU/UK
- Is operated by a European airline (like Lufthansa ) arriving into the EU/UK
- Is delayed by 3 or more hours on arrival
- Is not affected by extraordinary circumstances
These rights include:
- Right to care during long delays: meals, refreshments, and accommodation if needed
- Right to compensation if delay meets the EU 261/2004 criteria
- Right to reimbursement if delay exceeds 5 hours and you choose not to travel
Does Lufthansa pay delayed flight compensation voluntarily?
In most cases, Lufthansa will not automatically pay flight delay compensation and may delay or reject claims, often citing:
- Technical issues as “extraordinary.”
- Weather or strikes as the cause.
- Incorrectly stating the delay was under 3 hours.
AireClaim manages your claim from start to finish, from contacting the airline to taking legal action if needed.
✅ 90% success rate
✅ Legal team ready to act
✅ No upfront fees
More about Lufthansa
Lufthansa is Germany’s flag carrier and a foundational member of the Star Alliance. As of 2025, the Lufthansa Group served approximately 131 million passengers in 2024, making it the second-largest European airline by passenger numbers. In that year, the Group achieved a record revenue of €37.6 billion, though operating profit (Adjusted EBIT) declined to €1.6 billion.
Despite its scale and legacy, Lufthansa also faces notable operational disruptions. In 2024, it had a cancellation rate near 2.9%, one of the highest among European legacy carriers. Delay rates were similarly elevated, with approximately 27% of its flights delayed—averaging around 50 minutes per delay.
These figures reveal that even major established airlines like Lufthansa are not immune to systemic pressures—meaning you may well be eligible for compensation under EU Regulation 261/2004.
How much can you claim?
Compensation amounts under EU 261/2004.
You can also claim for expenses such as meals, transport, and accommodation during your delay.
250€
Up to 1500 km
400€
From 1500 km to 3500 km
600€
More than 3500 km
How to claim Lufthansa Flight Delay Compensation Step-by-Step
Claiming your Lufthansa flight delay compensation with AireClaim is quick and simple:
1. Complete your flight compensation form
- Enter your departure airport and final destination.
- Indicate if you had connecting flights.
2. Add your disruption details
- Select the type of disruption (delay, cancellation, missed connection).
- Enter the scheduled and actual arrival times.
3. Provide the reason for the disruption (if known)
4. Review and submit
- We’ll analyse your case, contact the airline, and handle all the paperwork at no upfront cost.
Our process covers all types of air travel disruptions from delays to flight cancellations and missed flights — ensuring you get the compensation you’re entitled to.
You can start your claim now using our secure online form:
FAQs About Lufthansa Flight Delay Compensation
Sometimes it depends on whether the weather conditions meet the definition of “extraordinary circumstances” under EU 261.
Our team will analyse your specific case and help you understand if you still qualify for flight compensation, even when the airline blames the delay on bad weather.
You can still claim your flight delay compensation if:
- The initial Lufthansa delay caused you to miss your connecting flight.
- Your final arrival at the destination was more than 3 hours late.
- Both flights were part of the same booking.
Learn more about our full process for missed flight compensation.
Yes. Even if your flight was cancelled, you may be entitled to compensation under EU Regulation 261/2004. See our guide on flight cancellation compensation for detailed information.