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Air France Compensation For Missed Connection​

Missed your connecting Air France flight due to a delay or cancellation?

 

If your connecting Air France flight was missed because of a delay or cancellation, you may be entitled to up to €600 in compensation under EU Regulation 261/2004. This applies even if you were offered a rebooking, voucher, or refund your rights go beyond basic reimbursement, and you can still submit a flight compensation claim if certain conditions are met.


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What is a missed connection compensation?


A missed connection occurs when your initial Air France flight is delayed, cancelled, or overbooked, preventing you from catching your next flight even if you arrived at the airport on time.

Under EU Regulation 261/2004, you may be eligible for Air France missed connection compensation if:

  • Both flights were booked under a single reservation
  • You arrived at your final destination more than 3 hours later than planned
  • The disruption was not caused by extraordinary circumstances

 

What are considered extraordinary circumstances according to Air France?


Air France can refuse to pay compensation if the cause was beyond their control. These are considered extraordinary circumstances.

Examples include:

  • Air traffic control strikes (non-airline staff)
  • Severe weather (storms, snow, hurricanes)
  • Natural disasters (volcanic ash, floods)
  • Political unrest or security threats

Not considered extraordinary:

  • Technical problems with the aircraft
  • Crew shortages or scheduling errors
  • Operational failures or staffing problems


What are my rights under EU 261/2004?


If you miss a Air France connection due to a qualifying disruption, EU law grants you:

  • Financial compensation up to €600
  • Rebooking or reimbursement at no extra cost
  • Right to care (meals, accommodation, transport) during delays
  • Information about your passenger rights

Applies to Air France flights that:

  • Depart from an EU airport
  • Arrive in the EU and are operated by Air France (EU-based airline)

Does Air France pay missed flight compensation voluntarily?
 

In most cases, Air France does not automatically pay compensation for missed connections. The airline may:

  • Avoid proactively informing passengers about their rights.
  • Offer travel vouchers instead of cash compensation.
  • Claim “extraordinary circumstances” to reject valid Air France compensation for missed connection claims.

We specialise in challenging these denials. Our legal team handles every step of the process  from the initial flight claim submission to possible legal action ensuring you receive the compensation you’re entitled to.


✅ 90% success rate

✅ Legal team ready to act

✅ No upfront fees


Tip: Even if Air France rebooked your onward flight or provided alternative transport, you may still be entitled to additional monetary compensation under EU Regulation 261/2004.


Not sure if you're still eligible?   Check compensation →


More about Air France


Air France traces its roots back to the consolidation of several pioneering French carriers—including Air Orient, Air Union, Société Générale de Transports Aériens, CIDNA, and Aéropostale—merging into a single flag carrier on 30 August 1933, a union made official with a ceremony on 7 October that same yea. As France’s national airline, it boldly launched its first transatlantic route between Paris and New York in 1946, helping establish itself as a long-haul leader. Over the decades, Air France pioneered the Jet Age, introduced the iconic Concorde alongside British Airways in 1976, and played a critical role in the development of Paris Charles de Gaulle Airport, which it uses as its primary hub. In 2004, the airline merged with KLM to form the Air France–KLM Group, one of the world’s largest airline groups, while preserving its own brand identity and operational independence.

Despite these lofty achievements, Air France has faced notable operational challenges in recent times. A Flightright study covering 2024 revealed that 23.4 % of Air France flights experienced delays, while 1.16 % were cancelled—a performance better than many traditional peers, but still indicative of disruption that impacts thousands of passengers annually. The airline’s hub, Charles de Gaulle, remains particularly vulnerable: one analysis found cancellation rates there are 40 % higher than at other Air France hubs, even as the network-wide cancellation rate improved to about 12 %. This summer in particular brought fresh turmoil: on a single day in July 2025, about 50 flights were delayed or cancelled across key airports like CDG, Amsterdam, and Marseille due to internal bottlenecks such as crew shortages, scheduling issues, and ground handling congestion. Coupled with widespread French air traffic control strikes that forced airlines—including Air France—to revise schedules dramatically during the early summer season, the disruptions have underlined the fragility of operations amidst staffing and infrastructure strains.

 

How much can you claim for a missed Air France connection?


Compensation depends on your flight distance.

You may also claim expenses for food, accommodation, and transport.

250€
Up to 1500 km

400€
From 1500 km to 3500 km

600€
More than 3500 km

How to claim Air France Missed Connection Compensation 


Step 1: Complete the Missed Connection Claim Form

Enter your departure airport and final destination. Make sure to indicate if your booking included one or more connecting flights.


Step 2: Add Your Disruption Details

  • Select the type of disruption (missed connection, delay, or cancellation).
  • Enter both the scheduled and actual arrival times.
  • Provide any known cause of the disruption can help strengthen your claim.


Step 3: Submit and Let Us Handle the Rest

Once you submit your claim, we’ll:

  • Analyse your case in detail.
  • Contact Air France on your behalf.
  • Manage all the paperwork and legal steps at no upfront cost to you.

Our process covers all types of air travel disruptions from flight cancellations and missed flights to flight delays and overbooking ensuring you get the compensation you’re entitled to under EU261 regulations, including reimbursement for alternative transport or additional expenses when applicable.


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Frequently Asked Questions About Air France Missed Connection Compensation

Yes, from your children to your work coleagues, all might be entitled to a compensation of up to 600€. Just fill their information in the form.

Airlines have the ability to complicate compensation claims, delaying or rejecting them and making the process irritating. We can help with that. We take care of all the paperwork, discussions, and even court appearances, saving you the trouble. Our professionals maximize your chances of winning because they are experienced in air passenger rights laws. Additionally, we don't charge a service fee until we are successful in getting you paid.

Yes, EU261 protections apply based on where your flight departed and whether you were flying with an EU-based airline, not on your citizenship.

If your missed connection was due to a delay or cancellation, you may still be eligible. See our guide on flight cancellation compensation for more details.

Don´t miss your chance to claim up to 600€.


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