Missed your connecting Lufthansa flight due to a delay or cancellation?
If your connecting Lufthansa flight was missed because of a delay or cancellation, you may be entitled to up to €600 in compensation under EU Regulation 261/2004. This applies even if you were offered a rebooking, voucher, or refund your rights go beyond basic reimbursement, and you can still submit a flight compensation claim if certain conditions are met.
What is a missed connection compensation?
A missed connection occurs when your initial Lufthansa flight is delayed, cancelled, or overbooked, preventing you from catching your next flight even if you arrived at the airport on time.
Under EU Regulation 261/2004, you may be eligible for Lufthansa missed connection compensation if:
- Both flights were booked under a single reservation
- You arrived at your final destination more than 3 hours later than planned
- The disruption was not caused by extraordinary circumstances
What are considered extraordinary circumstances according to Lufthansa?
Lufthansa can refuse to pay compensation if the cause was beyond their control. These are considered extraordinary circumstances.
Examples include:
- Air traffic control strikes (non-airline staff)
- Severe weather (storms, snow, hurricanes)
- Natural disasters (volcanic ash, floods)
- Political unrest or security threats
Not considered extraordinary:
- Technical problems with the aircraft
- Crew shortages or scheduling errors
- Operational failures or staffing problems
What are my rights under EU 261/2004?
If you miss a Lufthansa connection due to a qualifying disruption, EU law grants you:
- Financial compensation up to €600
- Rebooking or reimbursement at no extra cost
- Right to care (meals, accommodation, transport) during delays
- Information about your passenger rights
Applies to Lufthansa flights that:
- Depart from an EU airport
- Arrive in the EU and are operated by Lufthansa (EU-based airline)
Does Lufthansa pay missed flight compensation voluntarily?
In most cases, Lufthansa does not automatically pay compensation for missed connections. The airline may:
- Avoid proactively informing passengers about their rights.
- Offer travel vouchers instead of cash compensation.
- Claim “extraordinary circumstances” to reject valid Lufthansa compensation for missed connection claims.
We specialise in challenging these denials. Our legal team handles every step of the process from the initial flight claim submission to possible legal action ensuring you receive the compensation you’re entitled to.
✅ 90% success rate
✅ Legal team ready to act
✅ No upfront fees
Tip: Even if Lufthansa rebooked your onward flight or provided alternative transport, you may still be entitled to additional monetary compensation under EU Regulation 261/2004.
Not sure if you're still eligible? Check compensation →
More about Lufthansa
Lufthansa is Germany’s flag carrier and a foundational member of the Star Alliance. As of 2025, the Lufthansa Group served approximately 131 million passengers in 2024, making it the second-largest European airline by passenger numbers. In that year, the Group achieved a record revenue of €37.6 billion, though operating profit (Adjusted EBIT) declined to €1.6 billion.
Despite its scale and legacy, Lufthansa also faces notable operational disruptions. In 2024, it had a cancellation rate near 2.9%, one of the highest among European legacy carriers. Delay rates were similarly elevated, with approximately 27% of its flights delayed—averaging around 50 minutes per delay.
These figures reveal that even major established airlines like Lufthansa are not immune to systemic pressures—meaning you may well be eligible for compensation under EU Regulation 261/2004.
How much can you claim for a missed Lufthansa connection?
Compensation depends on your flight distance.
You may also claim expenses for food, accommodation, and transport.
250€
Up to 1500 km
400€
From 1500 km to 3500 km
600€
More than 3500 km
How to claim Lufthansa Missed Connection Compensation
Step 1: Complete the Missed Connection Claim Form
Enter your departure airport and final destination. Make sure to indicate if your booking included one or more connecting flights.
Step 2: Add Your Disruption Details
- Select the type of disruption (missed connection, delay, or cancellation).
- Enter both the scheduled and actual arrival times.
- Provide any known cause of the disruption can help strengthen your claim.
Step 3: Submit and Let Us Handle the Rest
Once you submit your claim, we’ll:
- Analyse your case in detail.
- Contact Lufthansa on your behalf.
- Manage all the paperwork and legal steps at no upfront cost to you.
Our process covers all types of air travel disruptions from flight cancellations and missed flights to flight delays and overbooking ensuring you get the compensation you’re entitled to under EU261 regulations, including reimbursement for alternative transport or additional expenses when applicable.
Frequently Asked Questions About Lufthansa Missed Connection Compensation
Yes, from your children to your work coleagues, all might be entitled to a compensation of up to 600€. Just fill their information in the form.
Airlines have the ability to complicate compensation claims, delaying or rejecting them and making the process irritating. We can help with that. We take care of all the paperwork, discussions, and even court appearances, saving you the trouble. Our professionals maximize your chances of winning because they are experienced in air passenger rights laws. Additionally, we don't charge a service fee until we are successful in getting you paid.
Yes, EU261 protections apply based on where your flight departed and whether you were flying with an EU-based airline, not on your citizenship.
If your missed connection was due to a delay or cancellation, you may still be eligible. See our guide on flight cancellation compensation for more details.