Missed Your Flight Due to a Delay?
You could receive up to €600 in compensation under EU Regulation 261/2004.
What is a missed connection compensation?
A missed connection occurs when your first flight is delayed or cancelled, causing you to miss your next flight, even if you arrived at the airport on time.
Under EU Regulation 261/2004, you may be entitled to compensation if:
- The flights were part of the same booking
- The missed connection caused you to arrive at your final destination more than 3 hours late
- The disruption wasn’t caused by extraordinary circumstances
Example:
You booked a flight from Madrid to Berlin with a stop in Paris, all under one ticket. Your flight from Madrid to Paris was delayed by 2 hours, making you miss your connection to Berlin. You arrived in Berlin 5 hours later than planned → Eligible for up to €400
When are you eligible to claim?
To qualify for missed connection compensation under EU261/2004, all of the following must apply:
- Your flight departed from the EU or was operated by an EU-based airline
- You booked both flights under the same reservation (single ticket)
- The missed flight was caused by delay, cancellation, or denied boarding of a previous leg
- You arrived at your final destination 3 or more hours later
- The disruption was not due to extraordinary circumstances
What are extraordinary circumstances?
Airlines may avoid paying compensation if they prove the delay or cancellation was due to events outside their control.
Examples of extraordinary circumstances:
- Airport strikes (non-airline staff)
- Natural disasters (volcanic ash, floods, etc.)
- Severe weather (e.g., hurricanes, heavy snow)
- Political unrest or security risks
These DO NOT count:
- Technical problems with the aircraft
- Crew shortages or mismanagement
- Operational errors or scheduling failures
At Aireclaim, we scrutinize these claims to challenge invalid rejections. Most airline excuses are not valid under EU261.
How much can you claim?
The amount of flight claim compensation you receive depends on the distance of your flight and can be €250, €400, or €600. You can also claim for care expenses with food, transport and accommodation as well as a refund of the alternative flight.
250€
Up to 1500 km
400€
From 1500 km to 3500 km
600€
More than 3500 km
How to claim?
Submit your flight claim
It only takes a few minutes and a few documents, and you'll discover right away the amount you might be able to receive!
We fight for your rights
Our experts will analyse your case, contact the airline and apply to the authorities if needed.
Receive your compensation
After receiving the compensation, we will transfer your share to you, minus our fee. You don’t pay if we don’t win. Easy, free, no cost!
Frequently asked questions
Here are some common questions about our company.
Yes, you can. We will check it and depending on the actual conditions your claim can be elegible.
Yes, you can, in case the delay was more that 3 hours.
Yes, your citizenship does not impact your rights as an air passenger.
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