Were you denied boarding by Wizz Air even though you had a valid ticket?
If you were refused entry onto your Wizz Air flight against your will, you may be entitled to up to €600 in compensation under EU Regulation 261/2004 — plus care and assistance at the airport.
What is denied boarding?
Denied boarding happens when an airline refuses to let you board a flight you have a confirmed ticket for, despite arriving at the airport and checking in on time.
This often happens because of:
- Overbooking (selling more tickets than seats available)
- Aircraft changes resulting in fewer available seats
- Operational mismanagement
If the denial was Wizz Air ’s decision and not your fault, you may be entitled to both compensation and assistance.
When are you entitled to denied boarding compensation from Wizz Air?
Under EU Regulation 261/2004, you can claim compensation if:
- You had a valid booking and checked in on time
- Boarding was denied against your will
- The flight departed from the EU, or was operated by an EU airline arriving in the EU
- The denial wasn’t due to extraordinary circumstances or your own conduct (e.g., missing documents)
Wizz Air denied boarding: what are your care rights at the airport?
If you’re denied boarding, the Wizz Air must immediately offer you:
- Meals and refreshments
- Access to phone calls or email
- Hotel accommodation if you must wait overnight
- Transport between the hotel and airport
These rights apply regardless of the reason for denied boarding.
More about Wizz Air
Wizz Air is the fastest-growing ultra-low-cost carrier in Europe. Founded in September 2003, its headquarters is in Budapest, and as of 2025, the airline operates a modern fleet of around 231 Airbus aircraft, flying to approximately 200 destinations. It carried 63 million passengers in the year ending March 2025 and reported €5.27 billion in revenue, with ~€214 million in net profit.
While Wizz Air continues its ambitious expansion, operational hiccups have become more noticeable:
- The airline experienced one of the worst punctuality records in the UK in 2024, with departures delayed on average by 31 minutes and 36 seconds
- Approximately 2% of Wizz Air flights were cancelled, while nearly 30% faced delays of at least 15 minutes
- In peak seasons, delays exceeding 2 hours occur on 1 in 8 flights, and cancellations can reach 5%
Why It Matters to You
These figures reflect a clear trend: as much as Wizz Air impresses with rapid growth, passengers increasingly face disruptions — especially during summer peaks or when internal or external issues arise.
How much can you get for denied boarding compensation with Wizz Air?
The amount of flight claim compensation you receive by Wizz Air depends on the distance of your flight and can be €250, €400, or €600. You can also claim for care expenses with food, transport and accommodation as well as a refund of the alternative flight.
250€
Up to 1500 km
400€
From 1500 km to 3500 km
600€
More than 3500 km
How to claim Denied Boarding Compensation Step-by-Step
Claiming your flight cancellation compensation with AireClaim is quick and simple:
1. Complete your flight compensation form
- Enter your departure airport and final destination.
- Indicate if you had connecting flights.
2. Add your disruption details
- Select the type of disruption (delay, cancellation, missed connection).
- Enter the scheduled and actual arrival times.
3. Provide the reason for the disruption (if known)
4. Review and submit
- We’ll analyse your case, contact Wizz Air, and handle all the paperwork at no upfront cost.
Our process covers all types of air travel disruptions from cancellations to flight delays and missed flights — ensuring you get the compensation you’re entitled to.
You can start your claim now using our secure online form:
FAQs About Wizz Air Denied Boarding Compensation
Airlines have the ability to complicate compensation claims, delaying or rejecting them and making the process irritating.
We can help with that. We take care of all the paperwork, discussions, and even court appearances, saving you the trouble. Our professionals maximize your chances of winning because they are experienced in air passenger rights laws. Additionally, we don't charge a service fee until we are successful in getting you paid.
You can still claim your flight compensation if:
- The initial boarding denial caused you to miss your connecting flight.
- Your final arrival at the destination was more than 3 hours late.
- Both flights were part of the same booking.
Learn more about our full process for missed connection compensation.
Yes, your citizenship does not impact your rights as an air passenger.